Booking Conditions

All bookings are made and accepted in accordance with the terms set out below

(published January 2010)

1   If you alter or cancel your booking  Should you alter the date of a booking this may be done by notifying us by email at least one week before the date of the course. You may then transfer to an alternative course without charge. Should you cancel a booking with less than 48 hours notice or should you fail to attend, you will not be entitled to any refund.

2   If you arrive late for a course  you will be unable to participate unless you have your own poles and have previously completed a Health Questionnaire. We are unable to interrupt a class once it is in progress since poles would have been distributed and Health Questionnaires and warm-up and mobilisation exercises completed. In the event of late arrival, we are unable to make any refunds.

3   If we alter or cancel your booking  In the unlikely event of our incapacity or some unforeseen emergency or in the event that we should have too few bookings to make the class financially viable, we reserve the right to arrange an alternative class. In the event that this is not possible for you, a full refund will be made by us.

4   Liability  Whilst every effort will be made to see that all reasonable precautions are taken to ensure your safety, we cannot accept responsibility for loss or damage to personal possessions, property or motor vehicles, or for death, injury or illness as a result of taking part in the class. Nor can we accept responsibility for loss or expense due to delays, changes in travel services, strikes, weather or any other cause outside our control.

5   Health  You will be required for insurance purposes to complete a Physical Activity Readiness Questionnaire before participating in any of our courses. If you have any doubt about your health, please discuss this with your doctor before booking and let us know before commencing your course.

6   Weather Conditions Classes will take place in all weathers apart from conditions which could constitute a danger, such as when lightning is present or threatened or where a severe weather warning has been issued by the Meteorological Office.

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